Info

Welcome to Spins House – your premier online entertainment destination. This Information Hub provides a clear overview of who we are, what we offer, and how we operate with integrity, security, and fun at our core.

1. About Spins House

Spins House is a modern, licensed online casino dedicated to providing a thrilling, safe, and fair gaming experience. We combine a vast selection of top-tier games with robust player protection measures and transparent operations.

• Licensing & Regulation: We are fully licensed and regulated by the Curacao eGaming Authority under license number GLH-OCCHKTW0702282021. This ensures we adhere to strict standards of fairness, security, and financial accountability.
• Our Mission: To deliver exceptional entertainment through innovative gaming, unwavering security, and a commitment to responsible play.
• Core Values: Fairness, Transparency, Security, Customer Focus, and Responsible Gaming.

2. What We Offer

• Extensive Game Library: Access thousands of high-quality games from the world’s leading software providers, including NetEnt, Microgaming, Pragmatic Play, Evolution Gaming, and many more.
• Game Categories:
  • Slots: Classic, video, progressive jackpots, and megaways slots.
  • Table Games: Multiple variants of Blackjack, Roulette, Baccarat, and Poker.
  • Live Casino: Immersive real-time games with professional live dealers.
  • Specialty Games: Scratch cards, keno, bingo, and virtual sports.
• Bonuses & Promotions: Competitive welcome packages, free spins, reload bonuses, cashback offers, and exciting tournaments for both new and loyal players. All promotions are governed by our clear Bonus Terms.
• Banking: A wide range of secure payment methods for deposits and withdrawals, including credit/debit cards (Visa, Mastercard), e-wallets (Skrill, Neteller), bank transfers, and select cryptocurrencies. Fast processing times and transparent policies.

3. Our Commitment to You

• Security & Privacy: We employ state-of-the-art SSL encryption to protect all data transmissions. Our operations are regularly audited, and we adhere to a strict Privacy Policy.
• Fair Play Guarantee: All game outcomes are determined by a certified Random Number Generator (RNG), independently tested by iTech Labs. Game rules and payout percentages (RTP) are publicly available.
• Responsible Gaming: Player protection is paramount. We offer a comprehensive suite of self-management tools (deposit/loss limits, time-outs, self-exclusion) and partner with leading organizations like GamCare. Please read our full Responsible Gaming Policy.
• 24/7 Customer Support: Our professional support team is available around the clock via Live Chat and Email to assist with any queries.

4. Getting Started & Support

1. Register: Click “Join Now” to create your secure account.
2. Verify: Confirm your identity as part of our KYC process for security.
3. Deposit & Play: Choose a payment method, claim a welcome offer, and explore our games.
4. Get Help: Visit our Help Center or contact support for immediate assistance.

Contact Information:

• Customer Support: [email protected] | 24/7 Live Chat
• Complaints: For formal complaints, please follow the procedure outlined in our Terms & Conditions, culminating with the Curacao eGaming Authority.